Privacy Policy

Last updated: 23 September 2026

This Privacy Policy explains how Kutola Limited (“Kutola”, “we”, “our”, “us”) processes personal data when you visit kutola.co.uk or contact us.

1. Who we are

Kutola Limited is the data controller for personal data processed through this website. You can contact us about privacy matters at [email protected].

2. Information you send us

If you contact us by email, we process the information you choose to share, such as your name, email address, company details and the content of your message. We use this only to respond to your enquiry and, where relevant, to discuss or provide our services. Our legal basis is our legitimate interest in responding to enquiries or, where you are a potential client, taking steps at your request before entering into a contract.

We keep enquiry correspondence for up to 24 months after our last contact, unless it becomes part of a client relationship, in which case it is kept for as long as needed for that relationship and our legal obligations.

3. Information collected automatically

When you visit the website, some technical information is processed automatically, including your IP address, browser type, device and operating system, pages visited, timestamps and referring URLs. This is used to operate and secure the website, prevent abuse and monitor performance. Our legal basis is our legitimate interest in running a secure and functional website.

4. Cookies and analytics

We use cookies that are strictly necessary for the website to work and to keep it secure. With your consent, we also use Google Analytics to understand how the website is used, such as which pages are visited and how visitors find us, so we can improve it. We do not use cookies for advertising, remarketing or profiling, and analytics data is not used to identify individual visitors.

Analytics cookies are only set if you accept them. You can change your choice at any time through the cookie settings on this website. You can also control or delete cookies through your browser settings.

5. Service providers

We use a small number of trusted providers to run the website:

• Google Analytics (Google LLC): website usage statistics. Analytics data is retained for up to 14 months.
• Google Search Console (Google LLC): monitoring the website’s presence and technical health in Google Search. It does not give us access to individual visitor data.
• Cloudflare: security and performance, including content delivery, DDoS protection and traffic filtering. Cloudflare processes IP addresses and request data to protect the website.
• Hetzner Online GmbH: website hosting, including server logs. Our servers are located in the European Union.

These providers process data under their own privacy policies and data protection terms.

6. International transfers

Some of our providers may process data outside the UK. Where this happens, transfers are protected by appropriate safeguards, such as UK adequacy regulations or the UK International Data Transfer Addendum.

7. Your rights

Under UK data protection law, you have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict or object to its processing, and to data portability where applicable. To exercise any of these rights, email [email protected]. We will respond within one month.

8. Complaints

If you have a concern about how we handle your personal data, please contact us first at [email protected]. We will acknowledge your complaint within 30 days and aim to resolve it promptly. If you are not satisfied with our response, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Data security

We use reasonable technical and organisational measures to protect personal data. No internet-based system can be guaranteed to be completely secure.

10. Children

This website is not intended for children under 13, and we do not knowingly collect personal data from children.

11. External links

This website may link to other websites. We are not responsible for their content or privacy practices.

12. Changes to this policy

We may update this policy from time to time. Changes will be published on this page with a new revision date.